Terms of Service

Effective date: 24.11.2025

1. DEFINITIONS

Consumer: A natural person acting outside the scope of their trade, business, craft, or profession.

Contract: Any agreement between redscrape.com and the Purchaser where redscrape.com provides Services in exchange for payment.

Party/Parties: Refers to either or both you (the Purchaser) and Us (the Service Provider).

Professional Customer: Any individual or legal entity purchasing Services within the scope of a business or professional activity.

Purchaser: Any person or entity who enters into a contractual relationship with Us, including both Consumers and Professional Customers; also referred to as "you" or "your."

Services: All proxy services offered via the redscrape.com website.

Terms and Conditions: These terms governing the purchase and use of our Services.

We/Us/Our: Refers to Andrzej Pochroń, the operator providing the Services.

Website: The online platform available at www.redscrape.com.

2. SERVICE PROVIDER IDENTIFICATION

Andrzej Pochroń

Łękawica 5f

33-156 Skrzyszów, Poland

Email: [email protected]

3. APPLICATION OF TERMS

These Terms and Conditions apply to all current and future transactions made through redscrape.com. By purchasing or using any of Our Services, you acknowledge and accept these Terms. Deviations from these Terms are only valid if agreed in writing between both Parties.

We reserve the right to modify these Terms at any time. Updated Terms will not affect previously accepted orders or agreements unless stated otherwise.

4. OFFER AND ACCEPTANCE

Our website presents our proxy services clearly and in good faith. Detailed information about premium features and packages can be found on the Website.

Account Verification (KYC): Before or after granting access to our Services, we may require a Know Your Customer (KYC) form, where you must declare how and for what purposes you intend to use the proxies. This helps ensure legal and ethical use. If your application is suspicious, incomplete, or suggests illegal activity, we reserve the right to deny or revoke access without refund.

Law Enforcement Cooperation: Access to proxy services is strictly limited to lawful purposes only. By accepting these Terms, you acknowledge that we cooperate fully with law enforcement agencies. We will provide user data (including IP logs and payment details) to authorities upon valid legal request if your account is linked to criminal activity.

We are not liable for downtime, third-party issues, or temporary unavailability of proxies. Complaints from data centers or authorities regarding your usage may result in your account being permanently banned without prior notice.

redscrape.com reserves the right to refuse or cancel any order where abuse or illegality is suspected. If such action is taken due to a breach of these Terms, you are not entitled to any refund.

5. PRICING

All prices are displayed in either USD or EUR, depending on the currency you selected during your account registration. This currency will be used for all future transactions and billing on your account.

Prices include applicable taxes unless stated otherwise. Payment processing fees (if any) are displayed before completing the order.

We reserve the right to update our pricing at any time. However, the price applicable to your order will always be the one shown at the time of your purchase.

6. PAYMENT

Payments must be made in full during the order process. We accept various payment methods including, but not limited to, Bitcoin, Ethereum, Litecoin, PayPal, credit cards, and other region-specific methods listed on our Website.

We use secure payment processors (e.g., Coingate, Paddle, Payssion). Your payment details are handled safely and encrypted via these providers' platforms.

Account access (license key) is only granted once payment confirmation is received.

7. ACCOUNT ACCESS

Access to our Services begins once the confirmation email and login credentials are sent. It is your responsibility to provide a valid email address. If access fails due to incorrect data provided by you, contact us to resolve the issue.

Each key is personal and non-transferable. If you share your key with others, you are fully responsible for their actions.

8. RIGHT OF WITHDRAWAL

Due to the nature of digital products (digital content not supplied on a tangible medium), by purchasing the Service, you consent to immediate performance and acknowledge that you lose your right of withdrawal once the service has started.

However, we offer a limited, voluntary refund policy. A refund may be granted within 3 days of purchase if:

  1. You have not used more than 1 GB of proxy traffic;
  2. The order is not an upgrade;
  3. You paid via PayPal or credit card (Crypto payments are non-refundable due to network fees);
  4. The order is under $100;
  5. You haven't already received a refund in the same calendar month.

This policy does not apply to users banned for violating these Terms. If you are banned for abuse, you forfeit all rights to a refund.

9. LEGAL USE, RESPONSIBILITY & INDEMNIFICATION

Mere Conduit: redscrape.com acts solely as a technical intermediary ("mere conduit") for data transmission. We do not monitor the content of the traffic transmitted through our proxies in real-time. However, we strictly enforce a zero-tolerance policy for abuse.

By using our Services, you agree NOT to:

  • Engage in illegal, malicious, or unethical online activity (including but not limited to: DDoS attacks, carding, fraud, distributing child sexual abuse material, spamming, or hacking);
  • Violate data protection laws, terms of use of other services, or abuse third-party platforms;
  • Misrepresent your intent or identity during verification.

Liability: We are not liable for any misuse of our proxies by the Purchaser. You assume full legal and financial responsibility for your activities while using our IP addresses.

Indemnification: You agree to indemnify, defend, and hold harmless Andrzej Pochroń and his affiliates from any claims, penalties, damages, losses, or legal consequences (including attorney fees) resulting from your breach of these Terms or your violation of any law or the rights of a third party.

If we identify misuse or receive abuse complaints (e.g., from target websites, ISPs, or law enforcement), your account will be suspended or deleted immediately.

10. MULTIPLE ACCOUNTS POLICY

Creating multiple accounts for the purpose of abuse, fraud, or circumventing our terms and policies is strictly prohibited. This includes:

  • Creating multiple accounts to exploit promotional offers, discounts, or free trials;
  • Using multiple accounts to bypass account restrictions or bans;
  • Creating accounts with false or misleading information.

Penalty: If we detect that you have created multiple accounts for abusive purposes, all accounts associated with you will be permanently banned without warning. No refunds will be issued for active subscriptions or balances on banned accounts.

11. PRIVACY AND DATA

Your personal information is processed only for the purpose of fulfilling your order, legal compliance, and security, in accordance with our Privacy Policy. Providing false or misleading information is grounds for account termination.

12. THIRD-PARTY LINKS

Our Website may link to external resources. We are not responsible for the content or security of third-party sites. Clicking such links is at your own risk.

13. INTELLECTUAL PROPERTY

All content, branding, and intellectual property on the Website belong to Andrzej Pochroń. You may not reproduce, distribute, or modify any content unless permitted in writing.

14. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, such as internet outages, government restrictions, or natural disasters. If such a situation lasts more than 14 days, either Party may terminate the Contract.

15. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full effect. The Parties will seek to replace any unenforceable clause with a valid one of similar intent.

16. GOVERNING LAW AND DISPUTES

These Terms are governed by Polish law. Any disputes shall be resolved first by negotiation.

  • For Professional Customers: Any unresolved disputes shall be submitted to the court competent for the Service Provider’s seat (jurisdiction applicable to Skrzyszów, Poland).
  • For Consumers: Disputes shall be settled by a competent common court in accordance with applicable provisions of the Civil Procedure Code. Consumers may also use the EU's online dispute resolution platform: https://ec.europa.eu/consumers/odr/