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Terms of Service

Last Updated: 17.04.2025

1. DEFINITIONS

Consumer: A natural person acting outside the scope of their trade, business, craft, or profession.

Contract: Any agreement between redscrape.com and the Purchaser where redscrape.com provides Services in exchange for payment.

Party/Parties: Refers to either or both you (the Purchaser) and Us (the Company).

Professional Customer: Any individual or legal entity purchasing Services within the scope of a business or professional activity.

Purchaser: Any person or entity who enters into a contractual relationship with Us, including both Consumers and Professional Customers; also referred to as "you" or "your."

Services: All proxy services offered via the redscrape.com website.

Terms and Conditions: These terms governing the purchase and use of our Services.

We/Us/Our: Refers to AZ Expert sp. z o.o., the company providing the Services.

Website: The online platform available at www.redscrape.com.

2. COMPANY IDENTIFICATION

AZ Expert sp. z o.o.

Lwowska 10

00-658 Warsaw, Poland

NIP: 7011175244

Email: [email protected]

3. APPLICATION OF TERMS

These Terms and Conditions apply to all current and future transactions made through redscrape.com. By purchasing or using any of Our Services, you acknowledge and accept these Terms. Deviations from these Terms are only valid if agreed in writing between both Parties.

We reserve the right to modify these Terms at any time. Updated Terms will not affect previously accepted orders or agreements unless stated otherwise.

4. OFFER AND ACCEPTANCE

Our website presents our proxy services clearly and in good faith. Detailed information about premium features and packages can be found on the Website.

Before granting access to our Services, we may require a Know Your Customer (KYC) form, where you must declare how and for what purposes you intend to use the proxies. This helps ensure legal and ethical use. If your application is suspicious, incomplete, or suggests illegal activity, we reserve the right to deny or revoke access without refund.

Access to proxy services is strictly limited to lawful purposes only. By accepting these Terms, you confirm you will not use our services in violation of any applicable local, European, or U.S. laws.

We are not liable for downtime, third-party issues, or temporary unavailability of proxies. Complaints from data centers or authorities may result in your account being permanently banned without prior notice.

redscrape.com reserves the right to refuse or cancel any order where abuse or illegality is suspected. If such action is taken due to a breach of these Terms, you are not entitled to any refund.

5. PRICING

All prices are displayed in either USD or EUR, depending on the currency you selected during your account registration. This currency will be used for all future transactions and billing on your account.

Prices include applicable taxes unless stated otherwise. Payment processing fees (if any) are displayed before completing the order.

We reserve the right to update our pricing at any time. However, the price applicable to your order will always be the one shown at the time of your purchase.

6. PAYMENT

Payments must be made in full during the order process. We accept various payment methods including, but not limited to, Bitcoin, Ethereum, Litecoin, PayPal, credit cards, and other region-specific methods listed on our Website.

We use secure payment processors such as Coingate, Paddle, and Payssion. Your payment details are handled safely and encrypted via these providers' platforms.

Account access (license key) is only granted once payment confirmation is received.

7. ACCOUNT ACCESS

Access to our Services begins once the confirmation email and login credentials are sent. It is your responsibility to provide a valid email address. If access fails due to incorrect data provided by you, contact us to resolve the issue.

Each key is personal and non-transferable. If you share your key with others, you are fully responsible for their actions.

8. RIGHT OF WITHDRAWAL

Due to the nature of digital products, you waive your right of withdrawal upon purchase. However, we offer a limited refund policy:

A refund may be granted within 3 days of purchase if:

  • You have not used more than 1 GB of proxy traffic;
  • The order is not an upgrade;
  • You paid via PayPal or credit card;
  • The order is under $100;
  • You haven't already received a refund in the same calendar month.

This policy does not apply to users banned for violating these Terms.

9. LEGAL USE AND RESPONSIBILITY

redscrape.com provides proxy access exclusively for legal purposes. By using our Services, you agree not to:

  • Engage in illegal, malicious, or unethical online activity;
  • Violate data protection laws, terms of use of other services, or abuse third-party platforms;
  • Misrepresent your intent or identity during verification.

We are not liable for any misuse of our proxies. If we identify misuse or receive complaints from data centers, partners, or law enforcement, your account will be suspended or deleted immediately.

You agree to indemnify redscrape.com and AZ Expert sp. z o.o. from any claims, penalties, or legal consequences resulting from misuse of our Services.

10. PRIVACY AND DATA

Your personal information is processed only for the purpose of fulfilling your order and in accordance with our Privacy Policy. Providing false or misleading information is grounds for account termination.

11. THIRD-PARTY LINKS

Our Website may link to external resources. We are not responsible for the content or security of third-party sites. Clicking such links is at your own risk.

12. INTELLECTUAL PROPERTY

All content, branding, and intellectual property on the Website belong to AZ Expert sp. z o.o. You may not reproduce, distribute, or modify any content unless permitted in writing.

13. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, such as internet outages, government restrictions, or natural disasters. If such a situation lasts more than 14 days, either Party may terminate the Contract.

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full effect. The Parties will seek to replace any unenforceable clause with a valid one of similar intent.

15. GOVERNING LAW AND DISPUTES

These Terms are governed by Polish law. Any disputes shall be resolved first by negotiation. If unresolved, disputes shall be submitted to a competent court in Warsaw, Poland.

Consumers may also use the EU's online dispute resolution platform:
https://ec.europa.eu/consumers/odr/