Privacy Policy

1. Introduction

Welcome to our platform. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

The website redscrape.com ("Website") and the related services are operated by Andrzej Pochroń, residing at Łękawica 5f, 33-156 Skrzyszów, Poland ("we", "our", "us").

If you're visiting our Website or using our services, you'll be referred to as "you" or "your" throughout this policy.

We take data privacy seriously. That's why we handle your personal data in line with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. What Is Personal Data?

Personal data means any information that can identify you as a natural person—either directly (like your name or email) or indirectly (like your IP address or device ID).

3. Updates to This Policy

This Privacy Policy may be updated from time to time. Any major changes will be clearly communicated on our Website, and if you have an account or subscription with us, we'll notify you via email. The latest update date will always appear at the top of this page.

4. Contact

The Data Controller of your personal data is Andrzej Pochroń.

Have questions? You can reach out to us at:

Email: [email protected]
Address: Andrzej Pochroń, Łękawica 5f, 33-156 Skrzyszów, Poland

5. What Personal Data Do We Process and How Is It Used?

Depending on how you interact with our website and services, we may process the following categories of personal data:

Technical Data from Cookies

Includes: IP address, geographical location, browser type and version, operating system, referral source, duration of visit, page views, navigation paths, and usage patterns.
Purpose: To analyze and improve the performance of the website (for non-essential cookies); to ensure the website functions properly (for strictly necessary cookies).
Legal Basis: Consent (for non-essential cookies), Legitimate interest (for essential cookies).
Retention Period: As defined in our Cookie Policy.

Communication Data

Includes: name, email address, message content, and metadata related to communication.
Purpose: To respond to inquiries and maintain customer service records.
Legal Basis: Legitimate interest.
Retention Period: Until the customer account is deleted or the inquiry is resolved.

Newsletter Data

Includes: first name, last name, email address.
Purpose: To send you promotional emails and newsletters about our services.
Legal Basis:
- For existing customers – Legitimate interest (to promote similar services).
- For non-customers – Consent.
Retention Period: Until you unsubscribe from the newsletter.

Account Information

Includes: name, email, password, authenticated IP address for proxies, API keys, and declared purpose of proxy use.
Purpose: To create, provide, and manage your user account and access to services.
Legal Basis: Performance of a contract.
Retention Period: Until the user requests account deletion.

Payment Data

Includes: email address used during payment, payment provider transaction details, and billing information required for invoices.
Purpose: To process payments, issue bills/invoices, and meet tax obligations.
Legal Basis: Performance of a contract and Legal obligation (tax laws).
Retention Period: 5 years from the end of the calendar year in which the tax payment deadline expired.

Proxy Usage Data

Includes: timestamp, source IP, target domain or IP, HTTP response codes, proxy used, proxy request/response content, connection duration.
Purpose: To monitor service usage, detect and investigate abuse, and cooperate with legal authorities if needed.
Legal Basis: Legitimate interest (to ensure the integrity and security of our services).
Retention Period: 30 days.

In exceptional cases, we may retain internal personal data such as email addresses of banned users who have seriously breached our trust or violated our terms of service. This is based on our legitimate interest to prevent fraud, abuse, and re-registration. These records are stored for as long as necessary to protect our platform.

6. Processors & Third Parties

We work with trusted third-party service providers (called "processors") who help us deliver our services, such as:

Hosting and cloud infrastructure
Payment processing
Marketing and analytics tools
Communication and customer service platforms

All processors are bound by contracts (Data Processing Agreements) to ensure they handle your data securely and only under our instructions. We do not sell your personal data.

7. International Transfers

Sometimes, your data may be stored or processed outside the European Economic Area (EEA). If that's the case, we ensure an adequate level of protection—either through EU Commission-approved adequacy decisions or by using Standard Contractual Clauses (SCCs) plus additional safeguards.

8. Your Rights

You have the following rights under the GDPR:

Access: Know what data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (with exceptions, e.g., tax records).
Restriction: Limit how your data is processed.
Objection: Object to data processing under certain grounds.
Portability: Get your data in a usable format.
Withdraw Consent: If we rely on your consent, you can revoke it at any time.
Complain: File a complaint with your local data protection authority. In Poland, that's the Personal Data Protection Office (UODO), email: [email protected]

To exercise any of these rights, please contact us at [email protected]. We aim to respond to all requests within one month.

9. Additional Information

Voluntary Nature of Data Provision

Providing your personal data is generally voluntary. However, providing data such as your email address and payment details is necessary to conclude a contract (create an account) and use our paid services. Failure to provide this data will result in the inability to provide the services.

Automated Decision-Making

We do not use automated decision-making, including profiling, in a way that produces legal effects concerning you or similarly significantly affects you.